Last reviewed September 9, 2026. General guidance; the independent provider evaluates the property.
Notice the symptom without diagnosing it yourself
Useful observations include a warning-device change, a fan that sounds different, visible pipe damage, loose supports, water where it was not present before, or an unexpected radon test result. These signs do not all point to the same repair.
Do not open electrical equipment or alter the vent path. Record what changed and let the professional evaluate the system safely.
Information to share with the provider
- A photo of the warning device and its current reading or position
- Where the fan is located and what the noise sounds like
- Any visible labels, installation records or prior test reports
- When the issue started and whether work recently occurred nearby
- A current radon result, if you already have one
Repair should include a performance plan
Ask whether the visit covers only the failed component or also checks system pressure, pipe condition, discharge location and warning devices. If equipment is changed, ask what follow-up testing is appropriate.
The independent provider is solely responsible for diagnosis, scope, pricing and repair. Twin Tiers Radon Help does not troubleshoot or service the system.
Common questions
A few details worth knowing
Can you repair my radon system?
No. Twin Tiers Radon Help is a referral service. The independent provider who contacts you evaluates and performs any repair you agree to.
Should I replace a fan before the system is checked?
A fan symptom can be important, but the provider should evaluate compatibility and the larger system before recommending replacement.
Authoritative guidance
For testing and mitigation guidance, use current information from public-health authorities.
Published by Twin Tiers Radon Help as general referral guidance. How we use sources.
NYSDOH — Maintain your radon reduction system